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NEW JERSEY BOARD of BAR EXAMINERS

Independence - Integrity - Fairness - Quality Service

Frequently Asked Questions (FAQ)

The following questions are frequently asked about admission to the bar of New Jersey. Each of the questions is linked to the corresponding answer. For complete information, please refer to the New Jersey Supreme Court Rules Governing Admission to the Bar as well as corresponding areas of this website.

No information provided on this website overrides, waives, or amends the provisions of the rules and regulations.

For technical assistance with our website via email or to provide feedback regarding the website, click here.

Uniform Bar Examination (UBE)


- What is the Uniform Bar Examination?
- When will New Jersey begin administering the UBE?
- What is the UBE testing schedule?
- I am taking the UBE in another UBE jurisdiction. Can I transfer my score to New Jersey?
- What UBE score is required to apply for admission in New Jersey?
- How do I transfer my UBE score to or from New Jersey?
- How long will it take to get admitted with a transferred UBE score?
- If my score was not high enough for admission in the jurisdiction where I sat for the UBE, can I still transfer my score to New Jersey?
- How long does my UBE score remain valid?
- I am taking/took the UBE in New York in July 2016. Can I transfer my score to New Jersey?
- I planned on taking the Pennsylvania (or another state) and New Jersey bar examinations concurrently in July 2016. Can I still do that?
- I am admitted in another UBE jurisdiction that did not require a Juris Doctor from an American Bar accredited law school. Can I transfer my score to New Jersey?
- I sat in a jurisdiction that administered all components of the UBE – MEE, MPT and MBE but isn’t a UBE state. Can I transfer my score from that jurisdiction to New Jersey?

ADA Applications


- Can I apply for testing accommodations for non-ADA related medical situations such as breastfeeding?
- What do I need to provide in order to apply for a testing accommodation?

Admitted Attorneys


- My license has been administratively revoked. How can I get my license reinstated?
- How do I resign without prejudice?
- How do I get information on Continuing Legal Education?
- I have a question about Continuing Legal Education. Who can I contact?
- I have been admitted to the NJ bar and I am applying for admission to another state. How do I get a letter from the NJ grievance committee stating that no charges have been filed against me?
- What else is required for admission in New Jersey with a transferred UBE score?
- How do I obtain the forms for a name change?
- How do I obtain the forms for an address change?
- How do I obtain a Certificate of Good Standing?
- How do I apply for a wall license after being admitted to the New Jersey Bar?
- Does New Jersey have reciprocity with any other jurisdiction?
- I am administratively ineligible to practice law in New Jersey because I am not current with my obligations to the Lawyers Fund for Client Protection. How do I become eligible to practice in New Jersey?

Application


- Can I type the essay answers?
- When will I receive my site assignments?
- When will the bar exam results be released?
- What are the requirements for an uploaded photo?
- What types of application require an uploaded photo?
- My Photo is "Expired." How do I upload a new photo?
- What are the requirements to sit for the New Jersey Bar Examination?
- Are MBE and MPRE scores transferable?
- Can I use an MBE score from a previous exam?
- Are bar examination fees refundable?

Certified Statement of Character


- How long are fingerprint cards good for and who is authorized to fingerprint me?
- The application requires me to get abstracts of my driving record for the past seven years. The state in which I am licensed provides only a three-year abstract. How do I comply with New Jerseys requirement?
- My student loans have been consolidated. Do I need to list them individually or may I just list the consolidated lender?
- I held a summer position several years ago but cannot remember my supervisor's name, may I leave it blank?

General Questions


- What are the dates for future exams?
- How do I petition the Supreme Court?
- Does New Jersey have reciprocity with any other jurisdiction?

In-House Counsel


- I am no longer employed by the company I listed on my application. Whom do I notify?
- The application requires me to get abstracts of my driving record for the past seven years. The state in which I am licensed provides only a three-year abstract. How do I comply with New Jerseys requirement?
- I am admitted to several states and federal courts. Do I need to file Certificates of Good Standing from each of them?
- The application requires me to submit letters of disciplinary history. What if that jurisdiction does not have disciplinary authorities?
- I am admitted in New Jersey working as in-house counsel. I am administrative ineligible because I have not kept up with my annual dues. What must I do to continue as in-house counsel?
- I have had a number of civil and administrative suits filed against the business entity I am employed. Do I have to submit the documentation?
- What kind of professional references are needed in the application?
- I am a patent attorney at a corporation. Do I have to apply for in-house counsel?
- Can foreign attorneys apply for In-House Counsel?
- How do I obtain the forms for name changes?
- How do I notify you with a change of address?
- How do I obtain a Certificate of Good Standing from New Jersey once I am admitted?

ILG Exam360


- What are the minimum system requirements to use the software?
- What steps do I need to take in order to be considered registered?
- Does my computer user profile need to have administrator rights?
- How do I download and install ILG Exam360?
- How do I know if I have the latest version of ILG Exam360?
- How do I update ILG Exam360?
- Are there any functions on my computer that I should disable before using the software?
- What keyboard shortcuts are available?
- What formatting options will be available?
- Does my laptop need to have an active USB?
- How do I complete a Trial Exam?
- How do I upload a Trial Exam?
- What do I need to bring with me to the exam?
- What do I do if I need to get up from my seat during the exam?
- What happens if my computer freezes during an exam?
- If something goes wrong with my laptop at the exam what should I do?
- Will there be technical support available at the exam?
- How do I know if my answer files were uploaded?
- What kind of confirmations will I receive after I upload?
- How do I contact technical support?
- How do I log into ILG Exam360?
- How do I disable my MacBook Pro Touch Bar?

Uniform Bar Examination (UBE)


What is the Uniform Bar Examination?

The UBE is a standardized test of minimum competency designed by the National Conference of Bar Examiners (NCBE).  The test is comprised of the Multistate Essay Examination (MEE), the Multistate Performance Test (MPT), and the Multistate Bar Examination (MBE).  Applicants must take all portions of the UBE in the UBE jurisdiction in order to earn a portable UBE score.
 

The UBE tests general principles of law, legal analysis and communication skills. UBE jurisdictions administer the same examination and follow the same grading policies, which allows the scores to be transferred from one UBE jurisdiction to another.  Each UBE jurisdiction determines its own specific requirements for admission, including the minimum passing score on the UBE, in order to be considered for admission.

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When will New Jersey begin administering the UBE?


New Jersey will administer its first UBE examination in February 2017.  Applications for this exam will open no later than October 1, 2016.  UBE score transfer applications will be available on October 1, 2016.

The July 2016 examination will be held on Wednesday, July 27, 2016 and Thursday, July 28, 2016.

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What is the UBE testing schedule?

The UBE is administered on the last Tuesday and Wednesday of February and July.  The test is administered as follows:
 

Tuesday Schedule

7:30 am – 9:00 am       Registration and seat check in

9:00 am – 9:30 am       Instructions

9:30 am – 12:30 pm    MPT

12:30 pm – 1:30 pm    Break – one hour

1:30 pm – 2:00 pm      Instructions (applicants must be seated for instructions)

2:00 pm – 5:00 pm      MEE
 

Wednesday Schedule

7:30 am – 9:00 am       Registration and seat check in

9:00 am – 9:30 am       Instructions

9:30 am – 12:30 pm    MBE morning session – 100 questions

12:30 pm – 1:30 pm    Break – one hour

1:30 pm – 2:00 pm      Instructions (applicants must be seated for instructions)

2:00 pm – 5:00 pm      MBE afternoon session – 100 questions

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I am taking the UBE in another UBE jurisdiction. Can I transfer my score to New Jersey?

The UBE score must have been earned (based on the last day of the month of the examination) no more than 36 months prior to submitting a completed application to New Jersey.  The score must meet or exceed New Jersey’s cut score of 266 in order to be accepted.  Do not apply without a UBE score of 266 or greater.  You must meet all other requirements for application and admission, such as having earned a Juris Doctor from an ABA accredited law school.  Do not apply if you do not meet all requirements.
 

A completed application consists of submission of the online character and fitness questionnaire, the one page signed and notarized application form (uploaded), the one page signed and notarized application form (uploaded) and payment, which can be made by credit card, money order, or cashier’s check.
 

The UBE score transfer should be requested as soon as a UBE application is submitted but no later than 30 days after submitting a completed application.  Law school certificates and all other standard application documents (see UBE Application Checklist at njbarexams.org under UBE Information) should be submitted as soon as possible but must be submitted within 90 days of submitting a completed application.  Supplemental documents, such as police or court records, must also be submitted within 90 days of submitting a completed application.  Applicants will not be considered for admission until all documentation has been received.

Once your file is complete, it will be submitted to the Committee on Character for review.  Please refer to the Committee on Character Regulations for more information.

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What UBE score is required to apply for admission in New Jersey?

New Jersey requires a UBE score of 266 or greater.

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How do I transfer my UBE score to or from New Jersey?


The National Conference of Bar Examiners is responsible for UBE score transfers.  The website is ncbex.org.  Select NCBE EXAMS, UBE, and Scores.  Select UBE Score Services for information on how to transfer your UBE score from one jurisdiction to another.  At this time the transfer fee is $25 but the NCBE may change this at any time.  Please contact the NCBE for the most up to date fee amount.

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How long will it take to get admitted with a transferred UBE score?

This will vary by file.  Once a file is complete (all required documentation is submitted) the file will be reviewed by the Committee on Character.  This review will be completed as quickly as possible.  Incomplete files, regardless of the type of application (New Jersey bar examination, UBE score transfer or admission on motion), will not be reviewed.

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If my score was not high enough for admission in the jurisdiction where I sat for the UBE, can I still transfer my score to New Jersey?

Yes, if it meets the New Jersey requirement of 266 or greater.  Applicants must meet all admission requirements, such as graduation from an American Bar Association accredited law school with a Juris Doctor, certification by the Committee on Character, and all other requirements of Rule 1:24 and Rule 1:27.

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How long does my UBE score remain valid?


UBE score transfer periods are determined by each jurisdiction.  New Jersey will accept scores not older than 36 months from the date of the UBE exam for which the score is being transferred to the date of a completed submitted application.  UBE score transfer applications will be accepted beginning October 1, 2016.

PLEASE NOTE - the jurisdiction must have already been a UBE jurisdiction when you took the examination in that jurisdiction for you to have earned a portable UBE score.  For example, if a jurisdiction adopts the UBE in July 2016 and you took the examination in that jurisdiction in July 2015, you DID NOT earn a transferrable UBE score in that jurisdiction.

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I am taking/took the UBE in New York in July 2016. Can I transfer my score to New Jersey?

Yes, if your score meets the minimum required score of 266 and you meet all other requirements, such as graduation from an American Bar Association accredited law school with a Juris Doctor, and all other requirements of Rule 1:24.  You will also need to meet, after application, all of the plenary admission requirements of Rule 1:27.  The UBE score you earned in another jurisdiction will be valid for 36 months from the examination on which you earned the qualifying UBE score.

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I planned on taking the Pennsylvania (or another state) and New Jersey bar examinations concurrently in July 2016. Can I still do that?


Yes, the New Jersey July 2016 bar examination will be administered on Wednesday, July 27, 2016 and Thursday, July 28, 2016.  Applicants who wish to take both jurisdiction examinations concurrently will be able to do so in July 2016.  

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I am admitted in another UBE jurisdiction that did not require a Juris Doctor from an American Bar accredited law school. Can I transfer my score to New Jersey?


No, applicants must meet all New Jersey requirements in Rule 1:24 and Rule 1:27 even if they are admitted or qualify in another jurisdiction.

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I sat in a jurisdiction that administered all components of the UBE – MEE, MPT and MBE but isn’t a UBE state. Can I transfer my score from that jurisdiction to New Jersey?


No.  Although some jurisdictions administer all portions of the UBE, unless they are UBE states, they are not required to conform to certain grading, administration and scoring standards and therefore are not UBE jurisdictions and the scores cannot be transferred.

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ADA Applications


Can I apply for testing accommodations for non-ADA related medical situations such as breastfeeding?

While breastfeeding is not generally considered an ADA accommodation, nursing applicants can do one of two things.  Applicants who wish to test at a non-ADA site can complete the medical authorization form available online a couple of weeks prior to the exam and bring equipment and a cooler to the primary sites (it will not be allowed in the testing room but can be kept outside the room for ready access at lunch time).  Applicants may also complete the Non-ADA Accommodations Request Form available under the Exam Forms tab and will typically receive a semi-private room along with a proctored non-testing room for pumping and a refrigerator or space to store a cooler.

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What do I need to provide in order to apply for a testing accommodation?

In addition to the standard application forms, applicants need to complete the ADA Application form, submit medical documentation (unless a reapplicant requesting the same accommodations as previously requested or with updated medical documentation), an ADA Law School Certificate and ADA Authorization and Release forms.

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Admitted Attorneys


My license has been administratively revoked. How can I get my license reinstated?

The May 30, 2008, Notice to the Bar can be found here.

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How do I resign without prejudice?

http://www.judiciary.state.nj.us/oae/faqs/faqs.htm#resign

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How do I get information on Continuing Legal Education?

You can find the Notice to the Bar dated January 27, 2010 here.

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I have a question about Continuing Legal Education. Who can I contact?

The phone number for the Board on Continuing Legal Education office is 609-633-9733.

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I have been admitted to the NJ bar and I am applying for admission to another state. How do I get a letter from the NJ grievance committee stating that no charges have been filed against me?

The Office of Attorney Ethics issues these letters.  You must request the letter in writing to: The Office of Attorney Ethics, PO Box 963, Trenton, NJ 08625-0963. Include your name, date of birth, social security number, date of admission to the N.J. State Bar, and a self-addressed, stamped envelope. There is no cost for this service. Allow 2 to 3 weeks. They can be reached at 609-530-4008.

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What else is required for admission in New Jersey with a transferred UBE score?

Applicants seeking admission in New Jersey must fulfill ALL other application and admission requirements, such as proof of graduation from an American Bar Association accredited law school with a Juris Doctor, certification by the Committee on Character, and all other requirements of Rule 1:24 and Rule 1:27.

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How do I obtain the forms for a name change?

NAMES CHANGES:  Complete the Name Change form and return it to the address provided.  If you require a new wall license with your new name, please complete and submit the Request for Wall License form, along with a certified check or money order for $40 made payable to Secretary, New Jersey Board of Bar Examiners.

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How do I obtain the forms for an address change?

Please submit your changes on-line through the Attorney Registration page or in writing to the Lawyers’ Fund for Client Protection.  They will accept address changes by mail at PO Box 961, Trenton, NJ  08625-0961 or by fax at 609-394-3637.

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How do I obtain a Certificate of Good Standing?

From the download menu, you will find the Certificate of Good Standing Request Form and appropriate instructions.

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How do I apply for a wall license after being admitted to the New Jersey Bar?

Newly admitted attorneys will receive a wall license order form with their admission materials.  If you did not initially order a wall license when you were admitted, you may order one by completing the Request for Wall License form and sending it to the New Jersey Board of Bar Examiners, P.O. Box 973, Trenton NJ 08625-0973.  Be sure to include a check or money order for $40 payable to the Secretary, New Jersey Board of Bar Examiners.  NOTE:  Wall licenses can take three to four months to be produced.  If you have not received yours after four months please contact bar.mailbox@njcourts.gov for a status update.

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Does New Jersey have reciprocity with any other jurisdiction?

Yes, New Jersey adopted Admission by Motion effective September 1, 2016.  Please refer to Application Forms under Admission by Motion on the website.  New York and Pennsylvania are both reciprocal jurisdictions.

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I am administratively ineligible to practice law in New Jersey because I am not current with my obligations to the Lawyers Fund for Client Protection. How do I become eligible to practice in New Jersey?

You must contact the Lawyers’ Fund for Client Protection at 855-533-3863 to discuss your fees.

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Application


Can I type the essay answers?

A laptop program is available.  Information will be on the website approximately 2 months prior to the exam.

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When will I receive my site assignments?

You will receive your admission ticket and site assignments approximately 2-3 weeks prior to the exam.  Site assignments will be posted to your User Home Page.  Under no circumstances will site assignments be changed or discussed over the telephone.

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When will the bar exam results be released?

For the February exam, The Board of Bar Examiners seeks to release the grades by May 15th.   For the July exam, we try to release the grades by November 15th.  These are not, however, firm dates.  Results will be posted to your User Home Page.  A list of successful candidates will be posted on our website 48 to 72 hours after they are posted to User Home Pages.

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What are the requirements for an uploaded photo?

You are required to upload a recent photo prior to submission of your application that is at least 300 pixels by 300 pixels and be a .png, .jpg, or .jpeg file. The photo must also meet the following requirements: 

The photo must be high resolution.
The photo must have appropriate brightness and contrast.
The photo must be taken with uniform lighting and not show shadows.
The photo must be taken with uniform lighting and not show flash reflections.
Eyes

The photo must show you looking directly at the camera.
The photo must show your eyes open and clearly visible.
The photo must show you with no hair across your eyes.
The photo must show you with no red eyes.
Orientation

The photo must show you facing square on to the camera.
Background

The photo must be taken with a plain light-coloured background.
The photo must show you alone.
Glasses

The photo must show your eyes clearly with no flash reflection.
The photo must show your eyes clearly with no tinted lenses.
Expression

The photo must show you with a neutral expression.
The photo must show you with the mouth closed.

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What types of application require an uploaded photo?

Only applicants for admission by examination are required to upload a photo.

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My Photo is "Expired." How do I upload a new photo?

If your photo is over 6 months old, or your appearance has changed you are required to upload a new photo taken within the last 6 months that reflects your current appearance. To do so, click the "Edit Personal Info" link in the upper right corner of your user home page. The "Upload New Photo" button is located below the "Place of Birth" field.

Please submit a Technical Support Request, found at the bottom of the screen, if you have any issues uploading your photo.

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What are the requirements to sit for the New Jersey Bar Examination?

Candidates must: (1) be at least 18 years of age, (2) have graduated with a JD or LLB Degree from an ABA Accredited Law School (LLM Degree is not acceptable), and (3) be in good standing in all jurisdictions to which they have been admitted to the bar.

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Are MBE and MPRE scores transferable?

MBE Scores are only transferable when you sit for New Jersey and another state contemporaneously.  For information on transferring your MBE score, please visit the National Conference of Bar Examiners.   MPRE scores are transferable.  You must arrange to have  your scores transferred to New Jersey.  Note, if you have taken a Professional Responsibility Ethics Class in law school, and have passed with a grade of a “C” or better, you do not have to take the MPRE.

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Can I use an MBE score from a previous exam?

No.  You must take the MBE the day before you take the New Jersey essays.  You may take them in another jurisdiction and have them transferred but it must be during that administration of the exam.

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Are bar examination fees refundable?

Although the examination fees are nonrefundable, the Supreme Court will consider a petition to carryover bar examination fees due to extenuating circumstances. Such petitions must be in the form of an affidavit or certification and must be accompanied by supporting documentation.

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Certified Statement of Character


How long are fingerprint cards good for and who is authorized to fingerprint me?

Applicants must submit to a criminal history check through the fingerprinting process.  Fingerprints are submitted to the Federal Bureau of Investigation and the New Jersey State Police, who perform a records check.  Fingerprint submissions are required for each exam taken.  By federal and state laws, fingerprints taken by another New Jersey agency or another jurisdiction may not be used for the bar examination.  Onlya  alaw enforcement agency is authorized to take fingerprints.

 

You cannot be printed until you receive a Case Contributer's Number.  If you are printed before receiving this information in your Acknowledgement Packet, you will have to be reprinted and pay the fee again.

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The application requires me to get abstracts of my driving record for the past seven years. The state in which I am licensed provides only a three-year abstract. How do I comply with New Jerseys requirement?

The Board of Bar Examiners requires a “Complete Certified Abstract” for every jurisdiction in which you have held a driver’s license during the past seven years.   This does not mean that the abstract has to be for seven years.  Your request to Motor Vehicles must, however, state that you require a “complete certified abstract.”

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My student loans have been consolidated. Do I need to list them individually or may I just list the consolidated lender?

List just the lender with whom you have consolidated your loans.  Note: this applies to applicants who have overdue amounts on their student loans.

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I held a summer position several years ago but cannot remember my supervisor's name, may I leave it blank?

If you have done your best to fill in all information, you may write in “do not recall.”

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General Questions


What are the dates for future exams?


February 21 and 22, 2017

 

July 25 and 26, 2017

 

February 27 and 28, 2018

 

July 24 and 25, 2018

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How do I petition the Supreme Court?

Instructions for petitioning the Supreme Court can be found here.

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Does New Jersey have reciprocity with any other jurisdiction?

New Jersey does not have motion admission reciprocity with any other jurisdiction.  The Supreme Court has issued its response to the Report and Recommendation of the Ad Hoc Committee on Bar Admissions.  Click here for The Report of the Ad Hoc Committee.  Click here for the Administrative Determinations of the Supreme Court.

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In-House Counsel


I am no longer employed by the company I listed on my application. Whom do I notify?

You must notify the Board of Bar Examiners within 90 days of termination of employment. If you are employed by another company, please complete the Change of Employer form located on our website. Your admission will expire if you are not employed by another company within one year of termination of employment and another application must be filed if you are subsequently hired by another company as an in-house attorney.

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The application requires me to get abstracts of my driving record for the past seven years. The state in which I am licensed provides only a three-year abstract. How do I comply with New Jerseys requirement?

The Board of Bar Examiners requires a “Complete Certified Abstract” for every jurisdiction in which you have held a driver’s license during the past seven years. This does not mean that the abstract has to be for seven years. Your request to Motor Vehicles must however, state that you require a “complete certified abstract.” The State of New Jersey Division of Motor Vehicles requires a written request to obtain a complete abstract.

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I am admitted to several states and federal courts. Do I need to file Certificates of Good Standing from each of them?

You must file a Certificate of Good Standing from every jurisdiction, state and federal, to which you have ever been admitted.  If you have officially been granted inactive status, the jurisdiction should supply confirmation of the recognized status.  If you have ceased paying dues or have allowed your license to lapse, you will have to regularize your status in the jurisdiction so that proper certification can be submitted.

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The application requires me to submit letters of disciplinary history. What if that jurisdiction does not have disciplinary authorities?

If the jurisdiction does not have disciplinary authorities, i.e., federal jurisdictions and agencies no documentation is required from them.  It is expected that if you have been disciplined by such jurisdiction or agency, full disclosure is expected to be made.

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I am admitted in New Jersey working as in-house counsel. I am administrative ineligible because I have not kept up with my annual dues. What must I do to continue as in-house counsel?

You must be current with your annual dues.  The fees must be paid to the Lawyers' Fund for Client Protection immediately.

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I have had a number of civil and administrative suits filed against the business entity I am employed. Do I have to submit the documentation?

If there was a judgment of liability against the you personally or in your official capacity as an officer or principal of the business entity, the matter must be disclosed and the relevant documents attached.  If you were not personally sued and named only in the capacity of an officer or an employee of the company and no judgment of liability issued against you, the suit need not be disclosed and documents do not need to be attached.

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What kind of professional references are needed in the application?

Professional references from New Jersey for those who have been employed in the state for a number of years, as opposed to jurisdictions in which you have been admitted but had limited or no professional contact.  You need not present references from overlapping jurisdictions, for example from each department in New York and the Eastern District.

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I am a patent attorney at a corporation. Do I have to apply for in-house counsel?

Because patent attorneys are federally regulated, you do not have to apply for in-house counsel licensure, unless you do other contractual work that would require a state license.

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Can foreign attorneys apply for In-House Counsel?

Attorneys must be admitted to practice law before the highest court of an United States jurisdiction, such as any other state, territory of the United States, Puerto Rico, or the District of Columbia, in order to apply for In-House Counsel licensure.

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How do I obtain the forms for name changes?

Complete the Name Change form and return it to the address provided. If you require a new wall license with your new name, please complete and submit the Request for Wall License form, along with a certified check or money order for $40 made payable to Secretary, New Jersey Board of Bar Examiners.

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How do I notify you with a change of address?

Complete the Address Change form and return it to the address provided.

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How do I obtain a Certificate of Good Standing from New Jersey once I am admitted?

On admission, all in-house counsel will receive a Certificate of Good Standing. If you need an additional Certificate, click here for a Certificate of Good Standing Request Form and appropriate instructions.

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ILG Exam360


What are the minimum system requirements to use the software?

Windows Requirements:

Mac Requirements:

Operating System: Windows 7 or higher

Operating System: OS X 10.9 or higher

Processor manufactured after 2004

Processor manufactured after 2004

512 MB Memory (RAM)

512 MB Memory (RAM)

500 MB hard drive space available

500 MB hard drive space available

Minimum resolution of 1024 x 768

Minimum resolution of 1024 x 768

Ability to connect to the internet

Ability to connect to the internet

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What steps do I need to take in order to be considered registered?

In order to register the software, you must notify the jurisdiction of your intent to take the exam using your laptop by way of answering the respective questions on your application, you must pay the last fee if applicable, download the software, install the software and complete the before exam tasks including taking the Trial Exam and uploading the Trial Exam.

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Does my computer user profile need to have administrator rights?

Yes, you will need administrator rights in order to install the software and run the software.

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How do I download and install ILG Exam360?

After you are notified the software is available, a link will be posted to your user home page. Simply click on the download link and install the software.  For a Windows based laptop, if a warning screen appears during installation, click on the option to run the install file anyway.  This button may be hidden under the “More Info” link.  You might also need to disable your antivirus software during the download and installation process.
The downloaded file is a .dmg file, which is an installer for Mac.  Once extraction is finished, you should drag and drop the icon into the applications folder.  Be sure you have Administrative Rights prior to installation, as a common problem that you might encounter, due to the high security level of the application, is that the OS might block the installation.  In the event this occurs, you will have to change the security parameter or add an exception as explained on Apple Support.

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How do I know if I have the latest version of ILG Exam360?

When logging into the software, you will be notified if your ILG Exam360 version is out-of-date.

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How do I update ILG Exam360?

When prompted that your ILG Exam360 version is out-of-date, you should first uninstall the out-of-date version before you return to your user homepage to download the most recent version.

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Are there any functions on my computer that I should disable before using the software?

Yes, prior to the exam you should disable your antivirus software, screensaver and turn off any sleep mode.

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What keyboard shortcuts are available?
Windows Function Mac

Ctrl + E

Align Center

+ E

Ctrl + L

Align Left

+ L

Ctrl + R

Align Right

+ R

Ctrl + B

Bold

+ B

Ctrl + C

Copy

+ C

Ctrl + X

Cut

+ X

Ctrl + I

Italic

+ I

Ctrl + J

Justify Text

+ J

Ctrl + V

Paste

+ V

Ctrl + U

Underline

+ U

Ctrl + Z

Undo

+ Z

Ctrl + Y

Redo

+ Y

Ctrl +

Zoom In

+

Ctrl -

Zoom Out

-

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What formatting options will be available?

The following formatting functions are available; however, availability for your specific exam is dictated by the individual jurisdiction. The functions below are options that may be available. The final options available will be included in your Trial Exam.

Bold Bullets Center Character Count Copy

Cut 

(although we recommend
copy/paste to avoid data loss)

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Does my laptop need to have an active USB?

Your laptop should have an active USB port if the jurisdiction requires a manual backup using a USB device. Additionally, if for some reason the software requires a reinstall at the exam site, an active USB is required.

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How do I complete a Trial Exam?
After logging into the software for the first time you will be required to review and complete the Help & Information section as well as the Before Exam Checklist. Once those tasks are complete, you will have access to start the Trial Exam. You must be offline, not connected to the internet, prior to clicking on the Start button to begin work in the Trial Exam Answer Files. Once you’ve completed your work in the Trial Exam Answer Files you can click the Finish button. You will be prompted to confirm that you wish to exit the exam. Upon exiting the exam, you will be brought to a final instruction screen. At the final exam you will be required to transcribe the security code. Once you’ve affirmed to reading the final exam statement and exit, the program will be closed.
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How do I upload a Trial Exam?

Upon reopening the software after completing the Trial Exam, you can click on the Upload button found on the Upload Trail Exam tile.

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What do I need to bring with me to the exam?
When you arrive at the exam, you should bring with you your laptop (with battery installed) and power cord. You should consult with the jurisdiction for any other specific requirements and prohibited items.
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What do I do if I need to get up from my seat during the exam?
ILG Exam360 provides applicants the option to lock their exam when they are away from their seats. When you return to your seat, you will be prompted to re-enter your personal login password.
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What happens if my computer freezes during an exam?

At the exam site, you will be provided with directions for setting up your laptop along with guidance for self-help technical assistance. Following the self-help technical assistance will solve the vast majority of issues. If for some reason the self-help technical assistance does not resolve the issues, you can seek technical support. Please note however, that if you seek technical assistance during the exam, the jurisdiction will not provide any additional time based on your decision to seek assistance.

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If something goes wrong with my laptop at the exam what should I do?

At the exam site, you will be provided with directions for setting up your laptop along with guidance for self-help technical assistance. Following the self-help technical assistance will solve the vast majority of issues. If for some reason the self-help technical assistance does not resolve the issues, you can seek technical support. Please note however, that if you seek technical assistance during the exam, the jurisdiction will not provide any additional time based on your decision to seek assistance.

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Will there be technical support available at the exam?
Yes, technical support will be available during set up for the exam, during the exam and following the exam. If for some reason your laptop experiences technical difficulties during the exam, you can seek technical assistance; however, you will be taking time away from the administration of the exam. Jurisdictions will not provide you additional time in order to seek technical assistance with your laptop.
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How do I know if my answer files were uploaded?

Once your answer files are uploaded you will receive an upload confirmation on screen. Additionally, you will receive a number of confirmations based upon your preferences (email confirmation or text message or both). You can also log onto your user homepage and confirm your upload status. Please note that with exception to the onscreen confirmation, it could take up to 15 minutes to receive any of the confirmations sent and for your user homepage status to be updated.

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What kind of confirmations will I receive after I upload?

Immediately following a successful upload, you will see an onscreen confirmation. Within 15 minutes, based upon your confirmation preferences, you will also receive an email confirmation or text message confirmation or both an email and text message confirmation.

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How do I contact technical support?
You can contact technical support at the exam site, by submitting a technical support ticket either from your user homepage or from the software or by contacting 1 888-ILG-3088.
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How do I log into ILG Exam360?

You should use the same login information, email address and password, you use to log into your user account and select the proper state.

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How do I disable my MacBook Pro Touch Bar?

Open System Preferences > Keyboard. Click on "Touch Bar shows" and select the third option, "App Controls", from the drop-down menu.

Than click on "Press Fn key to" and select the second option, "Show F1, F2, etc. Keys", from the drop-down menu.

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